The way we are organized impacts our results. Keeping processes effective requires application of a continuous improvement pattern - otherwise processes decline in their competitiveness, if not in a short, than surly in long term. Key to improvement mindset is to...

When the forest is on fire, nobody looks at the roses. If you are struggling to make ends meet, the whole focus you have is to earn more, so the “if-then” goals take over your passion, autonomy and purpose. Until it changes, your motivation is spoiled, and every...

Focusing on short-term goals is what we often do. The goals are quarterly based, so why should we not pay special attention to them? That seems natural, but can only work if we have both short and long-term goals in our planning scope. Ideally, short term should...

Extrinsic motivators that are set by others narrow our focus. “If you will…, then you will get…”-kind of goals limit our perception and imagination. We are so focused on fulfilling those certain “ifs” that we forget a bigger picture. This is especially true for...

Measuring satisfaction is a necessity. Data does not lie, however in order to make it meaningful, we need a way to catch not only the number, but also emotions behind it. This is where the "ultimate question" can be very helpful: "How likely is it that you would...